Our goal is to be accurate and produce the best quality the first time. Sometimes your expectations may not be satisfied. Mistakes we have made will be corrected on a rush basis at no charge. Please return the original print along with the original envelope and instructions. Also include a brief description of the problem. Remakes for color, density and cropping will be honored if clear instructions and samples were included with original order.

Limit of Liability

The submission of any film, print, slide, and any digital media for processing or any other service or purpose will constitute an agreement by you that if any such film, print, slide or digital media is damaged or lost by us or any related company, it will be replaced with a like amount of unexposed film or media. Except for such replacement the handling of such film or media is without warranty or liability even though damage or loss is caused by negligence or other fault.